Citizen-Driven Government Performance

Case Studies

The cases featured on this website are narratives of citizen-driven initiatives that involve citizens in the measurement of government performance. Each case is presented in three formats:

• Montclair, New Jersey
• Iowa, Citizen Initiated Performance Assessment
• New York City, Straphanger's Campaign
• Fund for the City of New York
• Dayton, Ohio
• Governmental Accounting Standards Board
• Hartford, Connecticut
• Syracuse, New York
• Worcester, Massachusetts
• New York City, Inside Schools
• Clean Air Council, Pennsylvania
• Sustainable Seattle
• Neighborhood Parks, San Francisco

GOVERNMENT ACCOUNTING STANDARDS BOARD (GASB)

Through a comprehensive series of in-depth interviews, GASB gathered information about the reasons governments were using performance measures, how they were being used, the degree to which they were being reported to citizens and other users, their effect, and what changes in the use of performance measurement those interviewed believe would improve their effectiveness.

• Case in Brief
• GASB Home Page
• Performance Measurement for Government Home Page
• General Budgeting Teaching Notes
• Austin, TX Budgeting Teaching Notes
• Oregon Budgeting Teaching Notes
• Texas Budgeting Teaching Notes

 Local Governments: Austin, TX; Multnomah County, OR; Portland, OR; Prince William County, VA; Tucson, AZ; Phoenix, AZ; Winston-Salem, NC; Catawba County, NC; Dayton, OH; Coral Springs, FL; Long Beach, CA; Ramsey County, MN   

State Governments:   Arizona, Illinois, Iowa, Louisiana, Oregon, Texas