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Certificate in Public Performance Measurement
 
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300:10D: PPM 300: Strategic Planning and Management
An Online Educational Module Based on the Citizen-Driven Performance Measurement Project Sponsored by The Alfred P. Sloan Foundation
Syllabus:
Like other modules in this series, this online class uses cases developed for the Sloan-Foundation-funded Citizen-Driven Government Performance Project. In particular, this module provides the idea and practice of citizen engagement in government.
Instructors:
TBD
E-mail: ppmrn@andromeda.rutgers.edu
Work phone: ext.

Overview of the Course:
This class deals with the issue of citizen engagement and how to initiate and maintain meaningful civic/public/citizen participation. The belief that individuals should be given a voice in their governance appeals to our democratic ideals and in fact, has long been identified internationally as one of the unique aspects of the United States. However, it is often difficult to get citizens to participate or take an active interest in policy making. It is often equally difficult to get managers to see the value of including citizens in the policy process. While the benefits of an active and engaged citizenry can contribute to better policy prescriptions has been documented in research and practice, figuring out how to make it happen is a challenge.
The main questions students will examine in the course are;
  1. Why is citizen engagement important? What are the benefits of citizen engagement in government procedures?
  2. What are some techniques and mechanisms for citizen engagement?
  3. What is the current state of practice of citizen participation? How does this collaboration impact government performance?
Course Objectives:
This course aims to:
  1. Understand the theoretical underpinnings and current status of citizen involvement in government.
  2. Explore and analyze the impact of citizen participation with political choices and government performance.
  3. Critically examine cases that reflect a collaboration/partnership between citizens and government to determine its effectiveness and impact on the community.
Outcome:
Students must be able to:
  1. Articulate the theoretical basis for citizen and public participation.
  2. Understand how to enhance citizen involvement programs in government procedures, and how to sustain them.
  3. Understand how citizens can be involved in government's procedures, especially in the performance measurement process.
SectionStart DateEnd DatePrice 
10C11/01/201012/04/2010$300.00 29 / 30
10D01/10/201102/14/2011$300.00 30 / 30


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